Information We Collect
We may collect the following types of information:
- Personal Information: When you make a booking or inquiry, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.
- Booking Information: Details of the services you book, including transfer or tour dates, times, destinations, and any special requests.
- Payment Information: Payment details, such as debit card information or other payment methods used for booking.
- Communication Data: Any communications you send to us, including emails, messages through our website, or social media interactions.
- Usage Data: Information about how you interact with our website (such as IP address, browser type, device type, and pages visited) to help us improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
- To Process and Confirm Bookings: We use your personal and booking information to process your reservation and confirm your tour or transfer.
- To Improve Customer Experience: To provide better customer service, respond to inquiries, and enhance our website’s functionality based on usage data.
- To Communicate with You: We may contact you regarding your bookings, special offers, promotions, or updates related to our services. You can opt-out of marketing emails at any time.
- To Handle Payments: We use payment information to process transactions securely.
- To Comply with Legal and Regulatory Obligations: In some cases, we may need to use your data to comply with local laws, regulations, or to resolve disputes.
How We Protect Your Information
- Security Measures: We use industry-standard security protocols (such as SSL encryption) to protect your personal and payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the security of data transmitted to or from our site.
- Third-Party Providers: We work with trusted third-party service providers (such as payment gateways) who may have access to your personal data for the purpose of completing transactions. These providers are required to protect your data in accordance with applicable laws and security standards.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:
- Service Providers: We may share your personal and booking information with third-party service providers who assist in fulfilling our services (e.g., payment processors, transportation companies).
- Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., to comply with court orders or government requests).
- Business Transfers: In the event of a business transaction such as a merger or acquisition, your personal information may be transferred as part of the assets of the business.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve user experience. These technologies collect information such as your IP address, browser type, and page usage. You can control cookie settings through your browser preferences, though disabling cookies may affect certain website features.
Your Rights and Choices
- Access and Correction: You have the right to access, update, or correct your personal information that we hold. If you wish to make any changes, please contact us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by following the unsubscribe link provided in our emails or by contacting us.
- Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take steps to delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the revised date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Premier Transfers and Tours Fiji
Email: premiertoursfiji@gmail.com
Phone: 679 7868882 or 7868883
Address: Martintar Nadi
By booking with Premier Transfers and Tours Fiji, you acknowledge that you have read and agree to this Privacy Policy.